Fair Hiring & AI Transparency

1. Our principles

• Humans decide: recruiters make all hiring decisions
• AI supports: AI assists workflows (e.g., transcription/organisation)
• Transparency: we explain how AI is used and what it does (and doesn't) do
• Safety & privacy: we limit access and protect candidate data

2. How AI is used on the Platform

AI may support features such as:

• Video/audio transcription (where enabled)
• Organisation of applications and workflow insights
• Analytics to improve platform performance and user experience

3. No automated rejections

We are designed to avoid "black-box" automated rejections. Candidates should receive clear outcomes based on human review.

4. Fairness & bias monitoring

We take steps to reduce bias risk, including monitoring AI-supported features and reviewing platform processes for unintended discriminatory outcomes where legally and practically possible.

Recruiters are responsible for ensuring their screening and selection is compliant with the Equality Act 2010.

5. Accessibility & reasonable adjustments

We support fair access for all candidates. Where required, candidates and recruiters should consider reasonable adjustments (e.g., alternative formats, accommodations) in line with applicable law.

6. Candidate rights

Candidates can manage profile visibility (where enabled), request access to their data, and delete their account. See Privacy Policy and Candidate Terms.

7. Recruiter obligations

Verified recruiter access is subject to our Recruiter Terms. Misuse of candidate data may result in suspension, termination, reporting, or legal action.